IMPORTANT PLEASE READ

Initial Disclosure Document

Dear Customer,

Please read the following document in addition to your pre-contract information. You should consider the information given in all documents before signing your finance agreement.

Financing your purchase - Frequently Asked Questions

Who Are We?

Holland on sea motors LTD.
Company registration number - 05995084
Registered address: 92 Station Road, Clacton-On-Sea, Essex, CO15 1SG

What can we do to help finance your purchase?

We are authorized and regulated by the Financial Conduct Authority for credit brokerage. Our FCA number is 660459.

Holland on sea motors Ltd is a credit broker, not a lender. We can introduce you to a limited group of carefully selected credit providers who may be able to offer you finance for your purchase.

Each credit provider may have different interest rates and charges. We do not charge you a fee for our services.

Rates will either be:

Fixed rates - determined by contractual agreements
Credit score-based rates - linked to your individual credit rating

Typically, the higher your credit score, the lower the APR you may receive. Fixed rates cannot be changed by us.

We only offer a range of finance products from selected providers and will explain the key features.

We will receive payment (commission) from the credit provider for introducing you. The amount may vary between providers and products.

However, the commission we receive does not affect the amount you pay under your credit agreement.

Can we give you independent financial advice?

We are NOT independent financial advisors and cannot provide independent financial advice. We will provide product details, but no advice or recommendation will be made. You must decide whether the finance product is right for you.

Using your personal data

Please read our Privacy Notice. Your personal data will be processed by the funders we use for finance.

What can you do if you wish to complain about our services?

If you wish to make a complaint, please contact us:

Customer Services Department
Holland on sea motors Ltd
92 Station Road
Clacton-On-Sea, Essex, CO15 1SG
Telephone: 01255812205

If your complaint is not resolved, you may contact:

Financial Ombudsman Service
South Quay Plaza
183 Marsh Wall
London, E14 9SR

Web: www.financial-ombudsman.org.uk
Telephone: 020 7964 1000
Fax: 020 7964 1001
Email: complaint.info@financial-ombudsman.org.uk